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Shipping & Returns

Shipping Policy

We offer free postage for orders under £10 and over £60

All of our jewellery is handmade within the UK. Please allow between 1-2 weeks for your order to be dispatched - If any items you're ordering are a gift please email us at chainofjewels@hotmail.com and we will try our best to prioritise these orders.

Once your order has been shipped you will receive a confirmation email. All orders are sent via Royal Mail.

UK orders are first class signed for (1-3 days), all international orders are sent standard shipping (3-9 days).

Please be aware that due to COVID-19 the majority of shipment times are being delayed. Please checkout the Royal Mail website for more information.    

Return & Exchange Policy

POLICY UPDATE - We have extended our returns policy to 90 days.

Please email us at chainofjewels@hotmail.com for returns, exchanges or re – plating. Refunds and exchanges can be made within 14 days (we must receive the product with in 28 days).

We will not refund or exchange any items that have broken after delivery or have been ordered incorrectly. Please be aware of what chain length you are ordering prior to purchase. We do not refund or exchange any earrings due to hygiene purposes. 

Please send returns to the address below -

Chain of Jewels 

3 Edroyd Place

Farsley

Leeds 

LS28 5JQ